Information We Collect
Information you provide. We may collect information you submit through forms or communications, such as your name, email address, phone number, company name, and the content of your message.
Communication records. We may keep records of communications you send to us (for example, emails, texts, or calls). Where permitted by law, calls may be recorded for quality assurance and compliance.
Device and usage data. When you visit our website, we may automatically collect information such as your IP address, device identifiers, browser type, pages visited, referring URLs, and timestamps.
How We Use Your Information
We may use your information to:
- Respond to inquiries and provide requested information
- Operate, maintain, and improve our website and services
- Send administrative messages (e.g., confirmations, updates, security notices)
- Send marketing communications where permitted and consistent with your preferences
- Detect, prevent, and address technical issues, security incidents, and abuse
- Comply with legal obligations and enforce applicable terms
Information Sharing
We do not sell your personal information. We may share information:
- With service providers who help us run our business (e.g., hosting, analytics, communications tools) under appropriate confidentiality and security obligations
- For legal reasons if required by law, regulation, legal process, or governmental request
- In connection with a business transfer (e.g., merger, acquisition, or sale of assets) subject to appropriate safeguards
SMS Opt-In and Text Messaging
If you opt in to receive text messages from Apex AI Pilot LLC, you consent to receive SMS messages at the mobile number you provide. Message frequency may vary.
- STOP opt-out: Reply STOP to any message to unsubscribe from text messages.
- Help: Reply HELP for help, or email [email protected].
- Rates: Message and data rates may apply depending on your carrier and plan.
- No sharing of SMS data: We do not share SMS opt-in information or SMS message data with third parties.
AI Communications and TCPA
We may use automation and AI-assisted tools to communicate with you and to support our operations (for example, routing inquiries, scheduling, and follow-up). If you interact with our systems, certain communications may be generated or assisted by automated technologies.
TCPA. Certain automated calls and texts may be regulated under the Telephone Consumer Protection Act (TCPA) and related rules. Where required, we will obtain appropriate consent before sending automated marketing texts or making automated marketing calls. Your consent is not a condition of purchase.
Data Security
We use commercially reasonable safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take steps to delete or de-identify it.
Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing. To submit a request, email [email protected].
California Privacy (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we collect, use, and disclose, and the right to request deletion (subject to exceptions).
We do not sell personal information.
To exercise CCPA rights, contact [email protected]. We may need to verify your identity before responding.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- General inquiries: [email protected]
- Direct contact: [email protected]
- Business address: Apex AI Pilot LLC, Milwaukee, WI, United States